HERE TO HELP
Contact us.
Questions about compatibility, a repair or your purchase? Write to RawHeal support.
Technical support
Include your RawHeal version, macOS version, camera model, DNG compression setting and the exact error message. Please do not attach original photos unless requested.
Activation & orders
Lost your serial number or need help activating? Send your Stripe receipt; for a manual activation code also include the device code from the app’s activation window. Never email card details or passwords.
Before buying
Download the free trial and inspect repaired copies of your own supported DNG files. A license covers version 1.x on two Macs, and your serial number appears right after checkout.